RMA adapter (ISDN/PRI)

Basic Information

Please convince yourself of the actual case for returning material prior to engaging our RMA!

In case of pending warranty, there will be a hardware exchange in advance. No refurbishment or repair outside of warranty.


Please do not send goods without RMA form or approval!

More often than not issues like „the phone is not responding“ or „the person calling receives no audio“ are results of wrong configuration.

Therefore, please describe the problem as precise as possible. If at hand, give the ID of a support ticket.

General approach

  • Fill out the entire RMA form.
  • Please observe the shown assisting information throughout.
Support status
Your contact data
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Delivery address

  6. STARFACE GmbH will accept the costs for regular delivery subject to warranty.

    Express delivery and regular delivery beyond warranty will be charged. Costs may very depending on size and period of delivery. In order to contact our order process management in this regard, please call +49 721 15104244 for clarification of costs.

Hardware details
Confirmation
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