Support Ticket

Before taking advantage of our support

Please note that processing your request for service might be chargeable.

Please keep the following at hand

The root password (What is the root password?)
STARFACE server license key
Remote support client (Download here)

Your contact data

Contact Person:*
Company:
E-mail address:*
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Phone:
Mobile:
Reachable from:
to:

Request

Subject:*
Reason for request:
Issue description:*

Details of the environment

STARFACE version:* Software version of the PBX
App version: Software version of the app
System type:
Cloud system: Address/IP of the cloud system, if applicable
Server license:*
Additional information: If possible, please give further information in the following field, like e.g. Since when does the issue exist? Do you know possible causes?
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